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IT Trainer

Legislative Counsel Bureau State of Nevada Carson City, Nevada
trainer training counsel software information technology retirement new software health trainer technical administrative technology services procedures
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December 3, 2022
Legislative Counsel Bureau State of Nevada
Carson City, Nevada
  • Position Description: *The Legislative Counsel Bureau is seeking qualified candidates for the position of IT (Information Technology) Trainer.
  • The Legislative Counsel
  • Legislative Counsel Bureau
  • The Legislative Counsel Bureau (LCB) is a nonpartisan agency which provides professional, technical, and administrative support to the Nevada Legislature.
  • The IT Trainer works within the Information Technology Services (ITS) Unit, which provides technical support to Legislators, LCB, and legislative staff.
  • This position reports to the Administrative Manager.
  • Duties include training staff in new software, equipment, or procedures that are used by the LCB and/or their specific position.
  • This position requires experience and comfort with training in-person groups ranging from 5 to 35 staff members.
  • Preference will also be given to applicants with industry experience and who are up to date on the latest technologies.
  • The salary for this position is based on a Grade 40, which has an annual salary of approximately $64,393 - $96,632, based upon the employee/employer paid retirement option.
  • Employees receive the same benefits available to state employees generally, which includes paid annual leave, paid sick leave, health insurance and retirement benefits.
  • An explanation of the retirement options and information regarding state retirement benefits may be accessed at www.
  • nvpers.org. A description of the current health, vision, and dental benefits available to all employees may be accessed at Other optional benefits are available, including a deferred compensation program.
  • Location: *The offices of the LCB are mostly based in Carson City within and adjacent to the Legislative Building.
  • In addition, the LCB maintains offices in the Grant Sawyer Office Building in Las Vegas.
  • This position is based in Carson City. The Legislative Building shares grounds with the State Capitol, providing a beautiful and pleasant work environment.
  • Carson City and the surrounding areas offer an array of housing options.
  • In addition, Carson City is surrounded by the beautiful Sierra Nevada mountain range and offers world class skiing and golfing as well as hiking, biking, and various other outdoor activities and cultural events, not to mention an average of over 320 days of sunshine each year.
  • Bachelor s degree or equivalent in Computer Science, Education, or Information Technology
  • Three or more years of professional and progressively responsible training experience relevant to the duties of the position
  • OR an equivalent combination of education and experience
  • Training users in new software, equipment, and procedures
  • Managing training priorities, programs, and issues
  • Using screen-capture software to create in-house training content
  • Developing procedural and software documentation
  • Responding to requests via email, phone, or in person
  • Providing timely and onsite support
  • Defining areas for training improvement in various divisions and selecting the best course of action
  • Outreach to stakeholders and divisions to deploy technological initiatives involving training on new platforms
  • Establishing and maintaining good team and customer relations
  • Other duties as assigned
  • Microsoft Office Suite
  • Excellent customer service, written, and verbal communication skills
  • Various research, reporting, and search tool experience
  • Training-related certifications are a plus, but not required
  • Preference will be given to applicants with experience in both virtual and in-person training as well as virtual training production.
  • The ideal applicant will have excellent interpersonal skills when training staff as well as strong organizational and time-management skills.
  • While this position works within the IT Admin team, the applicant s ability to take initiative when working and learning new software is crucial.
  • Working Environment: *The position is performed in a typical office environment.
  • The person in this position will walk, stand, crouch, grab, hold, push, pull, bend, raise arms above the head, and sit for extended periods, operate a computer and other office equipment.
  • Significant overtime is required during the legislative session and may also be required at other times as needed.
  • Application Process: *
  • Applicants are required to have a background check and any offer of employment is conditional pending the results of the background check.
  • All applicants must submit an LCB Employment Application which is located at information-technology-services.
  • Applicants are also encouraged to submit a cover letter and r�sum� with references.
  • Applicants are encouraged to submit the application as soon as possible since the position may be filled at any time.
  • Attn: Ken Kruse, Human Resources
  • 401 S. Carson Street
  • The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, political affiliation, or disability, pregnancy, domestic partnership, political affiliation, genetic information (GINA), or compensation history, or any other characteristic protected by applicable law.
  • Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation.
  • Job Type: Full-time
  • Pay: $64,393.00 - $96,632.00 per year
  • Employee assistance program
  • Health savings account
  • Monday to Friday
  • EMR systems: 1 year (Preferred)
  • Microsoft Office: 1 year (Preferred)
  • Work Location: One location
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